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Menu The free tool from Google® for care counselors, that bridges mental health patients to a compliant, instant connection to care.
When a patient reaches out and you don’t have the capacity, the right insurance match, or the specific clinical fit, you’re stuck walking a brutal tightrope.
We are looking for mindful therapists to use 🫂 SafeBridge Triage®, the free tool from Google® for care counselors, that bridges mental health patients to a compliant, instant connection to care.
By using SafeBridge Triage® your referral is:
Think of SafeBridge Triage® as a highly disciplined digital sorting clerk. When a new referral submission arrives, the clerk is handed a note with several specific clues including service Jurisdiction , Primary Denial Reason, and Financial Status.
The clerk’s sole job is to walk over to your custom Resource Directory and find every every referral that matches those clues perfectly. The clerk then checks every result in for the latest service offering, estimated wait times, and any inclusivity markers. In 1 second.
Learn more about our 3 Step Compassionate Routing Engine.
SafeBridge Triage® pulls from a live, customizable database of mental health facilities, crisis lifelines (like 988 and SAMHSA), and local community clinics. It tracks important details for each resource, including their location (State/County), accepted financial status (e.g., Medicaid, Uninsured), contact information, and whether the resource is currently active.
A Gmail address, either personal (free) or business (paid).
Using SafeBridge Triage® is four simple steps:
1: When a patient isn’t a fit, you or your team inputs their basic triage details into your secure interface, either mobile or desktop.
2: SafeBridge Triage®’s patented, core background logic takes over. If the patient is in crisis, they receive 988 instructions. If they are safe, our system matches them against a custom, updated resource directory you control.
3: The handoff gets a secure, expiring link. Once they verify their identity on a HIPAA compliant, private portal, their matched resource is revealed. You have mindfully handed off custody.
4: No medical details are ever sent over open email. Everything is encrypted, tracked, and securely logged, and custody and record keeping is transfered.
All data captured by 🫂 SafeBridge Triage® is encrypted at rest and in transit, masks ePHI completely, and both Google and 🫂 SafeBridge Triage® execute a BAA to legally share the liability of safeguarding patient data.
SafeBridge Triage® is meant to assess urgency and fit (e.g., matching the handoff with a therapist who specializes in trauma vs. substance abuse), not to diagnose a condition.
It routes patients based on operational metrics (scheduling, provider availability, general care categories,wait times and inclusivity markers) rather than attempting to provide automated clinical therapy or standalone diagnostic assessments.
No. The SafeBridge Triage® matching engine uses ZERO AI.
To apply for Community Seed pricing, please view the demo here.
Tier | Scale | Price | What’s Included |
Community Seed – Free Tier | 1 – 2 Therapists | $0 | Core S.A.F.E. Triage Crisis Hotline (988) auto-escalation |
Growth Practice | 3 – 10 Therapists | $99 / month | Everything in Free, plus: BAA Dual-admin dashboard access |
Clinic Scaler | 11 – 25 Therapists | $249 / month | Everything in Growth, plus: Custom conditional question-branching Priority SMS/Email escalation pathways Quarterly security/compliance report |
Public & Grant
(Enterprise) | 26+
Therapists | Custom
Call for a quote | Everything in Scaler, plus: Dedicated account manager Compliance data exports Multi-year price locking & custom BAA agreements |
💡 Learn about OUR WHY
